Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect information such as your name, address, email and phone number to ship your order, or to respond to a query. We recognise that this data is sensitive, and all personal data will be handled in accordance with all Australian privacy laws.2. Your account
We collect your account information for internal use only, and we do not share this information with our third parties. When you log into your account or register you acknowledge all privacy statements in relation to your account. We do not sell your details nor do we amend your account details without your prior given consent.3. Using your information
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.5. Collecting Information from Users
5.1. IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
5.2. Cookies and Applets
6. Access to Information
6.1. We will take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
6.2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
7. Links to other sites
We provide links to websites outside of Koorie Prints website, as well as to third party websites. Some examples of third party websites may include Instagram and Facebook. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that web site and its privacy statement.
8.1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
8.2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
8.3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
9. Shopify Customer Security
Shopify provides a secure shopping experience for our customers by keeping their security systems up to date with industry best practices.
Payment Card Industry Data Security Standard (PCI DSS) is an information security standard that organisations must adhere to when handling credit card and debit card information. The Payment Card Industry Security Standards Council created this standard to protect cardholder data used for online payments.
Shopify is certified Level 1 PCI DSS compliant, meeting all six categories of PCI standards:
- Maintain a secure network
- Maintain a vulnerability management program
- Regularly monitor and test networks
- Protect cardholder data
- Implement strong access control measures
- Maintain an information security policy
This compliance is extended to all online stores powered by Shopify.
10. Credit Card Details
Credit Card details are only used for the processing of payment and will be discarded once payment is processed.
12. Problems or questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site, www.privacy.gov.au.